Shipping policy
Shipping Policy
Shipping Rates & Free Shipping Threshold
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Orders $50 and Over: Free Standard Shipping is automatically applied at checkout.
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Orders Under $50: Standard shipping rates are calculated at checkout based on delivery location and order weight.
Processing & Delivery Timelines
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Order Processing: All orders are processed within 1 to 2 business days. Orders are not processed or shipped on weekends or holidays.
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Transit Time: Once processed, standard shipping typically takes 3 to 5 business days to arrive at your destination.
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Tracking Your Order: You will receive a shipment confirmation email containing your tracking number as soon as your order leaves our facility. Please allow up to 24 hours for the tracking link to activate.
Shipping Restrictions
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Domestic Only: We currently ship exclusively to addresses within the United States.
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International Shipping: We do not ship internationally at this time.
Lost, Damaged, or Missing Shipments
If your tracking information shows your package was delivered but you cannot locate it, or if your package arrives damaged, please reach out to us immediately for assistance.
For any questions regarding your order or our shipping practices, contact our support team at: support@horsepowerhydration.com
